Buy Ferry Tickets

Online


Note: You will leave the Pierce County site and be directed to a third-party site for payment. View the Third-Party Website Policy.

At the Steilacoom Terminal


Via a smartphone app

You can set up an account, buy tickets for one or more trips, and view used and unused tickets. The ferry crew will scan tickets right on your phone.

To download, visit your smartphone's app store and search for "Pierce County Ferry Tickets."
App Store (for Apple users)
Google Play (for Android users)

Payment Types


The following payment types are accepted:
  • Cash (U.S. currency)
  • Debit or credit cards (Visa or MasterCard only)
  • TRANBEN or commuter vouchers
Please note: In the event the automated ticketing system is out of service, only manually sold single tickets will be available at the Steilacoom Ferry Terminal.

Refund Requests or Purchase Issues


All refund requests or resolution of purchase issues are handled by Pierce County staff. Ticketing personnel at the Steilacoom Terminal do not have the capability to process refund requests or resolve other ticket purchase issues.

Please call Pierce County at (253) 798-7251 or submit your request through the Ferry System Feedback/Refund Request Form.
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Contact Us
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Customer Service: (253) 588-1950
Refunds or Purchase Issues: (253) 798-7251
Ferry Administration: (253) 798-7250
After Hours Emergency: (253) 798-6000
Steilacoom Landing:
56 Union Ave.
Steilacoom, WA 98388

Office Location:
2702 S 42nd St, Ste 201
Tacoma, WA 98409-7322