Contact Ferry Administration Staff | Public Works and Utilities

Steilacoom Landing Facility
56 Union Avenue
Steilacoom, WA 98388

Ferry Administration
9850 64th Street W
University Place, WA 98467

Feedback/Refund Request Form
We welcome your feedback. Use this form to request ticket purchase refunds too.


24-Hour Ferry Schedule Recording	(253) 798-2766
Customer Service Phone	(253) 588-1950
Customer Service Fax	(253) 588-5299
Ferry Administration Phone	(253) 798-4050
Ferry Administration Fax	(253) 798-4637
After Hours Emergency	(253) 798-6000
(If this is a life-threatening emergency please dial 9-1-1)

Name Contact For Phone

Deb Wallace Administrator 253-798-7109

Pam Knauer Projects 253-377-2592