Care Management Companies

Note


The Pierce County Aging Disability Resource Center provides this list as a convenience to consumers. We do not recommend or endorse any company. Consumers should ask for references and proof of professional licensing.

Care managers provide consultations to people who care for or are worried about an aging or disabled relative. They can write a care plan and/or arrange for in-home caregivers, a guardian, appropriate housing, legal paperwork, etc. They are very helpful when family members live far apart.

Care managers who are nurses can do medical evaluations and manage medical care. Certified Life Care Planners write comprehensive care plans for individuals with chronic illnesses or catastrophic injuries usually for insurance or legal purposes.

Some businesses provide care management services as an employee benefit. Check with your Employee Assistance Program. Expect to pay $85 to $100 / hour for a care manager's time.

Full-Service Care Management Companies


CayCare, Inc


  • 2813 E. Main
    Puyallup, WA
  • Ph:(844) 582-7767
  • Office: (253) 777-3804
  • Email
  • Website
  • Referral Agency and Geriatric Care Management Company

Elder Assessment and Referral Services


  • 9422 Rock Row
    University Place, WA 98466
  • Office Telephone: (253) 756-7800
  • Cell Phone: (253) 222-6192
  • Fx: (253) 756-0893
  • Email
  • Owned and operated by mental-health professionals

Sound Options, Inc.


  • 3518 Sixth Ave. Suite 300
    Tacoma, WA 98406
  • Ph: (253) 756-5007 or 1-800-628-7649
  • Website
  • Owned and operated by Registered Nurse with mediation training and a Certified Life Care Planner

Limited Care Management Services


Focus on Housing Issues / Relocation


Costs are lower for this type of service because residences pay them to find tenants.

Care Solutions


  • 1523 Morris Avenue S., Renton, WA 98055
  • (425) 277-6009
  • Email
  • Owned by Registered Nurse

Graham & Graham LLC, Eldercare Consultants


  • 1 (888) 217-1655
  • Website
  • P.O. Box 112212
    Tacoma, WA 98411
  • Locally owned and operated by Certified Senior Advisors with more than 36 years combined local long-term care industry experience. A service free to families seeking information on costs and how care is paid for, and senior housing and care options.
    • VA benefits may be available to those who served during a period of wartime or widowed spouses.

Life Change Consultants, Inc.


  • 10216 NE 256th St., Suite 103
    Mailstop 426
    Kent, WA 98030
  • Ph: (253) 852-0696 or 1 (888) 801-9383
  • Owned and operated by a Registered Nurse
  • Specializes in helping people find adult family homes

Senior Life Options, LLC


  • P.O. Box 1245
    Mukilteo, WA 98275-1245
  • Ph: 1 (877) 775-4331
  • Ph: (425) 508-1901 (cell phone)
  • Ph: (425) 290-5456 (fax)
  • Website
  • A senior referral placement service. A free service to clients who are seeking appropriate senior care communities, and need assistance with information relevant to their search.

A Place for Mom


  • Corporate office:
    • 2101 Fourth Ave.
      Suite 1750
      Seattle, WA 98121
  • Toll free: 1-866-333-1734
  • Email
  • A national company specializing in providing placement assistance and options including retirement communities, assisted living, dementia care, adult family homes, nursing homes and home care. Services are free to the families and senior seeking resources.
Concierge Care Advisors
  • Corporate office:
    • 2608 2nd Avenue
      Seattle, WA 98121
  • Toll free: 1-855-444-7364
  • Website
  • E-Mail
  • Concierge Care Advisors helps seniors (and their families) find long term care solutions in Pierce, King, Snohomish, Skagie and Whatcom counties. Services are free to the senior. CCA is paid directly by the community the senior and their family choose.
See also:

The National Association of Professional Geriatric Care Managers


The National Association of Professional Geriatric Care managers (GCM) is an organization of practitioners whose goal is the advancement of gentle and dignified care for the elderly and their families. GCM is committed to maximizing the independence and autonomy of frail elders while striving to ensure that the highest quality and most cost-effective health and human service are used when and where appropriate. Through education, advocacy, counseling and the delivery of concrete services, GCM members assist older persons and their families to cope with the challenges of aging.

GCM promotes the highest standards of practice. Full membership is open only to qualified individuals with a graduate degree in the field of human services (social work, psychology, gerontology) or a substantial equivalent (i.e., R.N.), who are certified or licensed at the independent practice level and who are experienced in the delivery of services to the elderly and their families.

Since its inception in 1986, GCM has become a recognized leader nationally. GCM members participate in national coalitions and at professional meetings around the country. Articles about care giving and GCM and its services appear regularly in publications and in broadcast media. Major businesses and professional societies seek out GCM services.

What is a Geriatric Care Manager?


A geriatric care manager is a professional who specializes in assisting older people and their families with long term care arrangements. GCMs have master's degree level training in gerontology, social work, nursing or counseling.

GCM members can help:
  • Conduct care-planning, assessments to identify problems, eligibility for assistance and need for services
  • Screen, arrange and monitor in-home help or other services
  • Review financial, legal or medical issues and offer referrals to geriatric specialists to avoid future problems and conserve assets
  • Provide crisis intervention
  • Act as a liaison to families at a distance, making sure things are going well and alerting families to problems
  • Assist with moving an older person to or from a retirement complex, care home or nursing home
  • Provide consumer education and advocacy
  • Offer counseling and support
Some GCMs also provide family or individual therapy, money management and conservatorship or guardianship assistance. GCMs have extensive knowledge about the costs, quality and availability of services in their community. One call to GCM will connect you with the services an older person may need.

Benefits of Care Management Services


Care management services are offered in a variety of settings. We believe the model utilized by GCM members best serves the clients and their representatives. Practitioners can offer:
  • Short-term or ongoing assistance for long-distance caregivers
  • Personalized, gentle services specifically to meet the client's wants and needs
  • Accessibility since many GCM members are available after hours and on weekends
  • Continuity of care management to reduce miscommunications, time, stress, and costs to clients
  • Efficiency and flexibility because GCM services are streamlined and client-centered, not complicated by bureaucratic red tape
  • Cost control
    • GCM members strive to reduce inappropriate institutional care and overuse of services
    • They match the service to the client's needs and help contain costs
    • Ongoing monitoring can prevent costly crises and unnecessary hospitalizations
  • Quality control
    • GCM has adopted standards for practice for all its members
    • In addition, all full members are reviewed for educational and experience requirements prior to acceptance
The Pierce County Aging & Disability Resource Center provides this list as a convenience to consumers. We do not recommend or endorse any company. Consumers should ask for references and proof of professional licensing.