Pierce County IT has received numerous awards and national grants for technological innovation and excellence.
2020 Employee Incentive and Recognition Standing Ovation Awards The IT Division received a Standing Ovation Award for exemplary support during the pandemic. IT staff created several thousand remote access accounts, deployed hundreds of laptops, and created new tools such as the online Ex Parte tool and COVID data dashboard.
The Remotely Piloted Aircraft System (RPAS) program also won an award for saving Pierce County money by streamlining policies and procedures. The centralized drone program has revolutionized data collection, helped manage risk, and improved cost effectiveness.
2019 National Association of Counties (NACo) Achievement Award: Information Technology Pierce County received a NACo Awardfor using the latest technology to help investigate code complaints. The Public Nuisance Portalmakes it easy for residents to report a code concern online. Meanwhile, the portal allows County staff to respond to new complaints in just a few days instead of several weeks!
2018 Employee Incentive and Recognition Standing Ovation Awards Staff from the Finance and Planning & Public Works departments won an Innovation Award for the Public Nuisance Portal. The portal makes reporting a complaint easier for residents and saves time for the code enforcement team. The time it takes to process complaints went from 90 days to 1-2.
2017 National Association of Counties (NACo) Achievement Award: County Administration and Management Pierce County won aNACo Award for using biometric time clocks to streamline elections. During the 2016 Presidential Election,the county needed a secure and more efficient way to check in hundreds of temporary election workers. Biometric clocks allow extra hires to quickly check in using any finger, thereby saving Pierce County more than $10,000 a year.
2017 NACo Achievement Award: Information Technology
The IT Division won a second award for successfully upgrading over 3,200 PCs and 1,000 mobile devices to Office 365, as well as migrating 4,500 email accounts to Outlook and a new email archiving system. Pierce County IT was recognized in the industry for a near perfect email archive data migration.